Sub-processors
Last updated: 3rd August 2026
A sub-processor is a third party we engage to help deliver the NSOffice.AI platform, who may process personal data on our customers' behalf as a result. This page lists every sub-processor we currently use. We'll notify you at least 14 days before adding a new one.
1. AI Model Sub-processors
These providers only ever receive content that has already passed through our guardrails layer, which is designed to detect and redact personal data before anything is submitted for AI processing.
| Sub-processor | Purpose | Data Received |
|---|---|---|
| OpenAI, L.L.C. | AI model inference | Guardrail-screened request content |
| Anthropic, PBC | AI model inference | Guardrail-screened request content |
| Google LLC | AI model inference | Guardrail-screened request content |
| xAI Corp. | AI model inference | Guardrail-screened request content |
Our self-hosted model runs entirely within our own infrastructure and never sends data to an external provider — it is intentionally not listed above, as it is not a sub-processor.
2. Infrastructure Sub-processors
Hosting is regional, consistent with our data residency commitments: your organization's data is hosted only in its own region.
| Sub-processor | Purpose | Region | Serves |
|---|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure and hosting | India | Indian customer organizations |
| Amazon Web Services, Inc. | Cloud infrastructure and hosting | United Kingdom | UK customer organizations |
3. Security Sub-processors
| Sub-processor | Purpose | Data Received |
|---|---|---|
| [SOC/NOC monitoring partner name] | 24/7 security monitoring | Security telemetry and system logs |
4. Notification of Changes
We'll notify you at the contact address on file at least 14 days before engaging a new sub-processor.
5. Questions
Contact customersupport@nsoffice.ai if you need more detail on any sub-processor relationship for your own due diligence.