Usage Policy

1. Who This Applies To

2. General Prohibited Uses

• Generate, store, or distribute content that is unlawful, defamatory, fraudulent, or that infringes another party's intellectual property or privacy rights.
• Generate malicious code, phishing content, or material intended to facilitate a cyberattack against any system, including through the AI-generated document artifact feature.
• Harass, threaten, or discriminate against any individual or group.
• Attempt to gain unauthorized access to another organization's account, data, or tenant environment.
• Use the Service to develop a competing AI product or service, or to extract, reverse-engineer, or replicate our underlying models, prompts, or system architecture.
• Resell or provide third-party access to the Service outside the scope of your subscription without our prior written consent.

3. AI-Specific Acceptable Use

• Do not attempt to bypass, disable, or manipulate the Service's guardrails - including attempts to extract another user's data through prompt injection, to elicit content the guardrails are designed to block, or to probe the underlying models' safety configuration.
• Do not use AI-generated Output as a substitute for licensed professional advice (legal, medical, financial, or similar) without appropriate review by a qualified professional. The Service is a productivity tool, not a professional advisor.
• Do not submit content to the Service that you know to contain another individual's sensitive personal data without a lawful basis and appropriate authorization to do so, even though our guardrails are designed to detect and redact personal data before it reaches an AI model.
• Do not use the Service to generate content for automated decision-making about individuals (e.g., hiring, credit, or eligibility decisions) without human review, where such use would otherwise require it under applicable law.
• Do not use automated scripts or bots to submit high-volume requests to the Service outside the scope of normal business use under your subscription plan.

4. Connector Acceptable Use

• Only connect systems and accounts your organization is authorized to connect, and only grant the level of access (e.g., via OAuth) that is necessary for the intended use.
• You remain responsible for complying with the connected third-party provider's own terms of service and acceptable use policies.
• Do not use a Connector to access, exfiltrate, or aggregate data beyond what your organization's own systems and permissions would otherwise allow - the Service enforces the access controls of the connected system and does not grant additional access.
• Promptly revoke a Connector's access if the underlying third-party account is compromised, offboarded, or no longer authorized.

5. Bees and AI-Initiated Actions

• Do not use an image- or video-generation Bee to create content that is deceptive (e.g., impersonating a real individual without consent), infringing, or intended to mislead a third party about its authenticity.
• Do not configure the Service to perform a consequential action on your behalf - such as sending external communications, executing a financial transaction, or modifying a production system - without an appropriate human confirmation step, where your organization's own internal policies would otherwise require one.
• Review any action the Service proposes before confirming it, particularly where that action has an external or irreversible effect.
• Do not use the Do capability to send unsolicited bulk communications ("spam") or communications that violate the acceptable use policy of the connected third-party system.

6. Multi-Tenant Environment

7. Fair Use and Nectar Units

8. Reporting Misuse

9. Enforcement

10. Changes to This Policy

11. Contact